Buy bulk vape cartridges with no worry.
Quality & Warranty
At EGreensVape, we stand behind the quality of our products. Our commitment to excellence ensures that you receive top-tier vape cartridges and accessories, backed by our comprehensive warranty.
Our Warranty Promise
All vape products purchased from EGreensVape are covered by our standard warranty. We ensure that our products meet the highest standards of quality and performance.
- Raw materials inspection
- Production inspection
- Battery cells aging testing
- Semi-finished products testing
- Finished products testing
What's Covered
- Manufacturing defects
- Performance issues not caused by misuse
- Battery malfunctions within specified period
- Leakage due to manufacturing faults
What's Not Covered
- Defects and damage caused by human factors
- Product defect and damage due to improper use
- Damage caused by improper operation or modification of the product
- Normal wear and tear
Warranty Period
- Vape Cartridges: 3 months from date of purchase
- Batteries: 6 months from date of purchase
- Disposable Vapes: 3 months from date of purchase
How to Claim Your Warranty
- 1. Contact our customer service team
- 2. Provide proof of purchase and product details
- 3. Describe the issue you're experiencing
- 4. Our team will guide you through the next steps
Frequently Asked Questions
How does EGreensVape control cartridges are heavy-metal free?
EGreensVape has a quality control process to test the leach of metal and we will send the cartridges to independent US third-party laboratories to test vape cartridges for heavy metal.
What materials does EGreensVape use for vape cartridges?
Oil touching part we use lead-free metal and glass without arsenic, cadmium, mercury, or lead. Ceramic heating is metal-free and cotton is organic.
How do you control battery quality?
The quality of the battery mainly lies in the PCB and battery cell. We source them from the top supplier in the industry, all battery cell has aging test and full inspection on finished products.
What is your quality control process?
We have a full inspection on quality from raw materials to finished products. Read more on our quality control here.
Need Help?
Shoot us a message now!
If you have any questions about our warranty or need to make a claim, please don’t hesitate to contact us.